Seminars to Help You Build Your Business

For this year’s National RV Trade Show, the experts at RVIA have curated a series of seminars designed to help you sell more RVs and grow your business. Seminars kick off on Monday afternoon, November 27—so plan to arrive in Louisville by Monday morning!


CLICK HERE for a PDF of the presentation titled “Turning Go RVing Leads into Sales in the Digital Landscape.”


Monday, November 27, 1:30 pm – 2:45 pm

Room W6

We all know that sales are about relationships. You’re likeable and trustworthy—so why is it that you’re successful with some prospects and not others? The intangible element that makes people click, and the sale close, is often Emotional Intelligence—the ability to understand your client’s style and adjust yours to complement it, while still being yourself. This program, presented by Dean Savoca, a board-certified coach and performance development partner, provides insight into the role Emotional Intelligence plays in sales, and provides a proven, successful tool to produce bigger and better results.

Monday, November 27, 1:50 pm – 2:30 pm

Room W7

From tips on email marketing and search to the latest insights from Google, this session will offer best practices for maximizing mobile and social for your dealership, help you get ahead of current trends and maximize the leads from Go RVing—all to help drive sales.

Presented by: Emily Sanford, Relationship Marketing Principal, and Joe Flowers, Digital Strategy Lead, The Richards Group

Monday, November 27, 3:00 pm – 4:00 pm

Room W3

Join us for an interactive discussion with your colleagues on the top challenges you are facing now and in the future. This will be a facilitated attendee driven session that will spark conversations, generate solutions and provide tangible takeaways to implement upon returning to your dealership.

Tuesday, November 28, 1:30 pm – 3:00 pm


U.S. Commercial Service officers will discuss why your company needs to take part in the global RV phenomenon, what you need to know about these key RV markets and how to get started exporting.

Presented by: Mark Cooper, Jessica Tan and Jessica Son, U.S. Commercial Service

Tuesday, November 28, 3:30 pm – 5:00 pm


Experts discuss logistics tips and tricks that will save you money and make you globally competitive. Are you leaving money on the table? Are you afraid you won't get paid when you export? Come learn about creative strategies that can give you the competitive edge in financing your export deal.

Presented by: Jan Blaho, Deputy Regional Director of Export-Import Bank of the United States and Steve Klinger, Vice President, Cargo Services, Inc.

Wednesday, November 29, 1:00 pm – 4:30 pm


Transport Canada’s Standards and Regulations Learn what manufacturers and suppliers need to know regarding compliance with the Canadian Motor Vehicle Safety Standards and Regulations. Presented by: Wayne Duff, Enforcement Officer, Transport Canada
NHTSA, the Vehicle Safety Act and Early Warning Reporting A panel will discuss NHTSA and how it applies to both RV manufacturers and component suppliers to the RV industry. We will also discuss best practices that we have learned along the way while developing our compliance program. Presented by: Forest River
Dealer Warranty and Recall Compliance – What is it good for? This session will cover the RV Dealer’s obligations under Title 49 of the Code of Federal Regulations. The areas included will be the vehicle recall process, stop sale requirements, and vehicle labeling obligations. The session will review the regulatory text and give real world examples on what is required to comply with these regulations at the dealer level. The session will also review the warranty claims process and how that fits into the regulatory process as well. Presented by: Thor Industries


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